Federal Solutions | Privacy Policy

Your Info

You can access most of our website without telling us who you are — that seems reasonable to us.

If you would like to schedule a complimentary informational phone call, register for a webinar, download a resource, request information, or opt in to receive emails, we may ask you to share certain contact information so we can respond appropriately. This may include your name, email address, phone number, and any other information you choose to provide.

We only ask for information that is reasonably needed to begin a conversation with you, respond to your request, or provide access to the service or resource you selected. We will not require you to provide unnecessary information. While some appointment forms may ask service-related questions, you may choose not to answer most of them if you prefer.

Most of our services do not require registration. However, some services, such as webinar registration, appointment scheduling, downloads, email opt-ins, or other requested offerings, may require you to provide personal information. You may always choose not to share certain information, though doing so may limit your ability to access some services or allow us to respond fully. If you choose to share your email address, we may use it to send you the information you requested, follow up after a meeting or webinar, remind you about upcoming offerings that may interest you, or send occasional special offers. We aim to keep promotional emails limited and respectful — generally only a few times per year.

When you complete a contact form, schedule an appointment, register for a webinar, download a resource, request information, or opt in to email communications, we may use the information you provide to:

• Respond to your inquiry;

• Confirm an appointment;

• Send webinar registration details;

• Provide event reminders;

• Send educational resources;

• Follow up after a meeting, webinar, event, or request;

• Send email updates if you have opted in;

• Maintain records of your communication with us; and

• Improve our services and website experience.

You may unsubscribe from marketing or promotional emails at any time by using the unsubscribe link included in those emails or by contacting us directly. When you visit https://www.FederalSolutions.Expert, certain technical information may be collected automatically because your device connects with our website. This may include your IP address, domain name, browser type, device type, access time, pages visited, and the search engine or referring website that directed you to us. This type of information helps websites like ours understand how visitors use the site, improve the website experience, maintain security, and monitor compliance with our Terms of Use.

We respect your privacy and only collect information that helps us serve you better.

SMS Phone Numbers and SMS Consent Data

Text messages are intended to make communicating with one another easier and more timely, and we want you to understand exactly how SMS information is handled. If you provide your mobile phone number and opt in to receive text messages from us, we may collect and store:

• Your mobile phone number

• Your SMS opt-in consent

• The date, time, and method of opt-in

• Your SMS communication preferences

• Records of SMS messages sent or received

• Opt-out or HELP requests

• Related appointment, webinar, event, or inquiry information

SMS messages may include appointment reminders, webinar reminders, event registration updates, follow-up messages related to your inquiry, service-related communications, benefit or policy-related updates, and other informational communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us using the information listed in the Privacy Contact section below. We may send a one-time confirmation message after you opt out to confirm that your request has been processed. The FCC has stated that opt-out requests for robocalls and robotexts must be honored as soon as practicable and no later than 10 business days after receipt.

SMS Privacy Notice

We collect mobile phone numbers and SMS consent information only when you choose to provide that information and opt in to receive text messages from us. We do not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, or text message consent with third parties or affiliates.

We may share limited SMS-related information with service providers only as necessary to deliver text messages, manage opt-outs, maintain records, provide customer support, protect security, or comply with legal obligations. These service providers are not permitted to use SMS opt-in information or mobile phone numbers for their own purposes. That keeps the strong “no sharing” sentence RingCentral wants, while still allowing operational providers like RingCentral to process messages.

How Information Is Used

We use information carefully and for purposes that support the services, education, and communications you request. We may use personal information to:

• Provide and improve this website

• Respond to questions or requests

• Schedule and confirm appointments

• Register you for webinars, events, or educational sessions

• Send reminders and follow-up communications

• Provide educational information and resources

• Send emails or text messages when you have opted in

• Maintain internal records

• Improve our website, content, services, and communications

• Analyze website traffic and user engagement

• Protect website security

• Prevent fraud, misuse, or unauthorized access

• Comply with legal, regulatory, or contractual obligations

• Enforce our Terms & Conditions

• Carry out any other purpose disclosed when information is collected

We do not use your information for purposes that are unrelated to the reason it was collected unless permitted by law or with your consent.

Who Information Is Shared With

We value your trust and do not share personal information casually. We may share information with trusted service providers who help us operate our website, communicate with you, manage appointments, host webinars, send emails or text messages, analyze website usage, maintain records, process requests, or provide related business support.

These service providers may include:

• Website hosting providers

• Email service providers

• SMS/text messaging platforms

• Appointment scheduling tools

• Webinar or event platforms

• Customer relationship management systems

• Analytics providers

• IT, security, or administrative service providers

• Professional advisors, such as legal, compliance, accounting, or consulting professionals

We may also disclose information when necessary to:

• Comply with applicable law

• Respond to lawful requests or legal process

• Protect our rights, privacy, safety, or property

• Protect users or the public

• Prevent fraud, abuse, or security threats

• Enforce our Terms & Conditions

• Complete a business transaction, such as a merger, transfer, reorganization, or sale of assets, if applicable

This is a big deal - and we want you to know that we do not sell your personal information. We do not rent your personal information. We do not share your personal information with third parties for their independent marketing purposes.

SMS Non-Sharing Clause

Because SMS consent is personal and specific, we want to be especially clear about how mobile numbers and text-message consent are protected. We do not sell, rent, share, or disclose SMS opt-in information, SMS consent records, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes. This includes mobile phone numbers collected through website forms, appointment scheduling, webinar registration, event registration, direct communication, or other opt-in methods.

We may share SMS-related information only with service providers as necessary to deliver text messages, manage opt-outs, maintain records, provide customer support, protect security, or comply with legal obligations. Those service providers are not permitted to use SMS opt-in information or mobile phone numbers for their own marketing purposes.

Google Analytics

We use website analytics to better understand how visitors use our site and how we can improve it. We use Google Analytics and similar analytics tools to collect information about website traffic, visitor behavior, pages viewed, time spent on the site, device type, browser type, and general location information. Google provides us with this information so that we can evaluate website traffic and improve our services.  For instance, we can discover which pages are more helpful to viewers and improve those that appear less educational or less helpful. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics uses cookies and similar technologies to collect and process data. Google requires websites using Google Analytics to disclose the use of Google Analytics and explain how it collects and processes data. We also want you to know how not to be tracked if you choose. You can learn more about how Google uses data from sites and apps that use its services by visiting Google’s published privacy and analytics resources. You may also be able to adjust your browser settings, cookie preferences, or use browser tools to limit analytics tracking.

Here’s how to prevent being tracked by Google Analytics on Federal Solutions Support, LLC, https://www.FederalSolutions.Expert, and/or My Federal Benefits: You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

Cookies

Cookies help the website function properly and help us understand what information is useful to visitors. A cookie is a data text file that helps us keep our website safe for your use as well as identify the user alleviating the need to continually log in with a username. Cookies may be stored within your system. Https://www.FederalSolutions.Expert, Federal Solutions Support, LLC, and/or My Federal Benefits each uses cookies to personalize your visit to our websites, upgrade our sites’ performance, and better meet your needs. 

We regularly use cookies, pixels, tags, scripts, or similar technologies to:

• Operate the website

• Support security

• Remember user preferences

• Improve website performance

• Understand website traffic

• Analyze visitor behavior

• Improve content and user experience

• Measure the effectiveness of communications or campaigns

You may be able to disable or limit cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled. If we use advertising, retargeting, or third-party tracking technologies in the future, we will update this Privacy Policy as appropriate.

Data Retention

We keep information only as long as reasonably needed for the purposes described in this Privacy Policy. We may retain personal information for as long as necessary to:

• Respond to your request

• Provide services or communications you requested

• Maintain business records

• Manage appointments, webinars, and events

• Document consent and communication preferences

• Comply with legal, regulatory, tax, accounting, or reporting obligations

• Resolve disputes

• Enforce agreements

• Protect against fraud, misuse, or security risks

SMS consent records and opt-out records may be retained as needed to document compliance and honor your communication preferences. When information is no longer needed, we may delete, de-identify, aggregate, or securely retain it as permitted by law.

GDPR and International Privacy Rights

We want individuals outside the United States to understand that privacy rights may vary depending on where they live. This website is operated from the United States and is primarily intended for users (who are U.S. Federal Employees) located in the United States. If you access the website from outside the United States (as some Federal Employees are out-of-country), you understand that your information may be transferred to, stored in, or processed in the United States.

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with similar data protection laws, you may have certain rights regarding your personal information, subject to applicable law. These rights may include the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Object to certain processing

• Request restriction of processing

• Request portability of your information

• Withdraw consent where processing is based on consent

• Lodge a complaint with a data protection authority

The European Commission describes the GDPR as the EU legal framework governing the protection of personal data and the free movement of such data. To exercise any privacy rights that may apply to you, please contact us using the information listed in the Privacy Contact section below. To help protect your privacy and avoid inadvertently disclosing information to an unauthorized person, we will need to verify your identity before responding to or fulfilling a privacy request.

California Privacy Rights

We respect the privacy rights of California residents and want to make those rights easy to understand. If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These rights may include:

• The right to know what personal information is collected

• The right to know how personal information is used

• The right to know whether personal information is sold or shared

• The right to request deletion of personal information

• The right to correct inaccurate personal information

• The right to opt out of the sale or sharing of personal information

• The right to limit certain uses or disclosures of sensitive personal information, where applicable

• The right not to be discriminated against for exercising privacy rights

California’s Office of the Attorney General explains that the CPRA amended the CCPA and added rights including the right to correct inaccurate personal information and limit the use and disclosure of sensitive personal information. We do not sell personal information. We do not share SMS opt-in information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes. To submit a California privacy request, please contact us using the information listed in the Privacy Contact section below. We may need to verify your identity before processing your request.

Disclosure & Legal Notice

Advisory services are offered through Simplicity Wealth, LLC, an SEC Registered Investment Adviser. Federal Solutions is an independent financial services firm affiliated with Simplicity Wealth, LLC. Registration with the SEC does not imply a certain level of skill or training.

The information presented on this website is for informational and educational purposes only and should not be construed as specific investment, tax, or legal advice. Always consult with a qualified professional regarding your individual situation before making financial decisions.

Investing involves risk, including the potential loss of principal. Past performance is not a guarantee of future results. All economic and performance information is historical and indicative only. Future results may differ materially. Any references to projections, forecasts, or hypothetical scenarios are for illustrative purposes only and do not represent actual results or guarantees of future outcomes. The complimentary financial analysis is provided as a no-obligation educational service and does not establish an advisory relationship unless otherwise agreed upon in writing.

Tax and legal information provided is general in nature. Federal Solutions and Simplicity Wealth, LLC do not provide tax or legal advice. Please consult your attorney or tax professional for specific guidance. Check the background of Simplicity Wealth, LLC and its investment professionals on FINRA’s BrokerCheck and view additional information on the SEC’s Investment Adviser Public Disclosure (IAPD) website.

Minors

We care about protecting children’s privacy and do not intend for this website to collect information from children. This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. Parents or guardians who believe a child has provided personal information to us may contact us using the information listed below.

Limitations

By using our websites, you agree that https://www.FederalSolutions.Expert, Federal Solutions Support, LLC, and/or My Federal Benefits. are not responsible for: (i) any disclosure of your personal information made by you to a third party through your use of this site or connected sites (on social media, etc.), (ii) any disclosure of your personal information obtained illegally from me; or (iii) any accidental disclosure of your personal information made by our site. All payments and credit card transactions are managed by secure third-party sites.

Policy changes | We are committed to keeping our policy current and so will modify this Privacy Policy from time to time. Any modifications will become effective when posted; revision dates are noted at the top. Your continued use of a Site following any changes means you accept and agree to any changes. 

Your comments and concerns | All other feedback, comments, requests for technical support and other communications relating to the this website should be directed to: https://www.FederalSolutions.Expert.

Privacy Contact

Questions are always welcome, and we want you to know how to reach us about privacy matters. If you have questions about this Privacy Policy, wish to update your information, opt out of communications, or submit a privacy request, you may contact us at:

Mail: Federal Solutions Support, LLC
211 E International Speedway, Daytona Beach, FL 32114

Website: FederalSolutions.Expert
Email: Info@FederalSolutions.Expert
Phone: 386.331.2393
Text: For SMS help, you may also reply HELP to any text message. To stop receiving text messages, reply STOP.

Policy Changes

Privacy practices can change over time, and we want to be transparent when updates are made. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, services, or website features. When we update this Privacy Policy, we will let you know by revising the effective date at the top of the page. Changes are effective when posted unless otherwise stated. Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.

Copyright

The content and works created for Federal Solutions Support belongs to https://www.FederalSolutions.Expert, Federal Solutions Support, LLC, and My Federal Benefits. The copying, processing or distribution outside the limits of copyright requires the consent of https://www.FederalSolutions.Expert, Federal Solutions Support, LLC, and/or My Federal Benefits. When attached content on this site has not been created by the operator, the copyrights of third parties are respected. In particular contents of third parties are branded and outside links are present. If you become aware of an infringement, please contact us and we will immediately remove such content. We hold those whom we serve (our clients), those whose services we represent (our partners), and our fellow providers and Experts in highest regard. We are honored to be a trusted Federal Benefits resource for Federal Employees, their teammates and families. And it is our intent to insure that our website continues to reflect our high integrity and service values.

Related Terms & Conditions

We want our privacy practices and website terms to work together clearly. Your use of this website is also governed by our Terms & Conditions, which explain the rules for using the website, limitations on the information provided, disclaimers, text messaging terms, intellectual property rules, and other important terms. Please review our Terms & Conditions here: Terms & Conditions.