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Meet Our Federal Benefits Experts


The Right Expertise.
The Right Guidance.
A More Confident Future.

Your federal benefits and retirement too important to leave to guesswork.

Getting it right means working with trusted, experienced professionals who understand how your benefits work together and can help you make informed decisions with confidence.

Collective Excellence

Eric M. Steffy, Founder & CEO

Eric, a visionary with 38-years' experience, defines our strategic direction and inspires us to be better today than we were yesterday. He challenges us to pursue excellence, lead with integrity, and always do what's best for every federal employee we have the privilege to serve.

Melinda Steffy, COO & President

Melinda turns vision into action, bringing people, priorities, and processes together to move Federal Solutions forward. She challenges our team to work smarter, embrace accountability, and deliver an exceptional experience for every federal employee.

Rich Henderson, VP & Director of Specialist Development

Rich brings 3-decades of knowledge to developing the talent and expertise that makes Federal Solutions exceptional. He challenges our Team to continually sharpen their skills while building a future of higher-level service for every federal employee we have the privilege to serve.

Julie Mesraos, VP Military Relations & Federal Benefits Expert

Julie brings 28-years’ experience and a deep commitment to those who have served our country. She champions education, builds trusted relationships, and helps military members, veterans, and federal employees make the most of the benefits they've earned.

Eric R. Steffy, Senior Federal Benefits Expert

Eric brings extensive federal benefits knowledge and a commitment to helping federal employees make informed retirement decisions. He focuses on simplifying complex choices, identifying opportunities, and helping clients build greater confidence in their financial future.

Sheri Powers, Federal Benefits Specialist

Sheri is dedicated to helping federal employees better understand their benefits and retirement options. She brings genuine care to her work and a growing commitment to strengthening her expertise and delivering quality service.

Monica Cronbaugh, Federal Benefits Specialist

Monica brings exceptional energy, dedication, and a drive for excellence to everything she does. She leads by example, goes the extra mile for her clients, and sets a high standard for helping federal employees make confident, informed decisions about their future.

Mike Hattaway, Federal Benefits Specialist

Mike is committed to helping federal employees make informed decisions that support long-term financial security in retirement. He focuses on understanding each client's goals, identifying opportunities, and helping them build a more confident financial future.

Janaya Hernandez, Senior Executive Assistant

Janaya brings exceptional organizational skills, initiative, and a talent for solving challenges before they become obstacles. She expertly coordinates production, logistics, and team support, solving challenges and ensuring our operations run smoothly while upholding our commitment to exceptional service.

Mike Mullins, Federal Benefits Specialist

Mike is committed to helping federal employees understand their benefits and make informed decisions about retirement. He brings a thoughtful, client-focused approach to identifying opportunities, answering important questions, and helping those we serve plan confidently for the future.

Savannah Hurley, Federal Benefits Specialist

Savannah brings enthusiasm, dedication, and a genuine desire to make a difference for federal employees. She is committed to making complex benefits easier to understand, helping clients recognize their opportunities, and empowering them to make confident decisions about their retirement future.

Jeff Ross, Federal Benefits Specialist

Jeff is dedicated to helping federal employees gain a clearer understanding of their benefits and the opportunities available to them. He focuses on providing practical guidance, building trusted relationships, and helping clients make informed decisions that support a secure and rewarding retirement.

Andrea O’Neill, Federal Benefits Specialist

Andrea is committed to helping federal employees navigate their benefits with greater clarity and confidence. She brings a thoughtful, service-focused approach to understanding each client's needs, exploring their options, and helping them make informed decisions about retirement.

Susan Michel, Advanced Specialist

Susan brings warmth, professionalism, and a genuine commitment to helping federal employees understand their benefits. She focuses on building trusted relationships, providing thoughtful guidance, and helping every client feel informed, valued, and confident about their retirement future.

Sarah Turpen, Federal Benefits Specialist

Sarah brings dedication, compassion, and a genuine desire to make a difference in the lives of federal employees. She focuses on helping clients understand their benefits, recognize opportunities, and make informed decisions that support a more secure and fulfilling retirement.

Cody Hall, Federal Benefits Specialist

Cody brings enthusiasm, dedication, and a commitment to helping federal employees make the most of their hard-earned benefits. He focuses on simplifying complex decisions, identifying opportunities, and helping clients approach retirement with greater clarity and confidence.

Isabel Mesaros, Federal Benefits Assistant

Isabel provides essential support that helps our Federal Benefits Specialists deliver exceptional client service. She brings organization, attention to detail, and a willingness to go the extra mile, helping ensure every federal employee receives the care and attention they deserve.

Built on a commitment to ethical service, trusted guidance, and informed decisions, Federal Solutions helps federal employees understand their benefits and plan confidently for retirement.

Federal Solutions is well known for helping clients create clear, successful plans that deliver a secure financial future for them and their family.

Clients are able to forecast how their Benefits and Assets will work into the future

Federal Solutions secure, proprietary platform gives our clients access to detailed reports, personalized financial forecasts, wholistic and integrated view to income, expenses, retirement, TSP, FEGLI, asset organization alongside strategic spend and save priorities that makes sure your money is working for you now and throughout retirement — with the confidence that your data is protected by industry-leading security standards.

Client-Focused, Secure Financial Planning Portal

Our proprietary Financial Management Tool gives Federal Solutions clients a clear, real-time view of their financial data — for accountability and collaboration, and with the ability to model different positions for desired outcomes. Your money has a job, and its primary job is to work for you. Your secure access to your financial forecast and planning means that you have the information you need to make your best decisions.

Access your dashboard to view funding summaries, invoice status, and performance analytics — all in one secure platform. Backed by FINRA-compliant infrastructure and rigorous data protection protocols, the portal ensures transparency and security in every transaction.

Federal Solutions Experts work alongside you to ensure that you are able to maximize your benefits for today, tomorrow, and into retirement. We help federal employees reduce taxes, avoid costly missteps, and maximize long-term income through my Federal Retirement Optimization Strategy™ — a personalized model built to protect TSP savings, minimize tax exposure, and turn federal benefits into real retirement income.

Even with a benefits advisor or retirement plan already in place, many Federal Solutions clients have still been able to:

  • Avoid irreversible retirement mistakes that could cost thousands in lifetime benefits

  • Set up your TSP and pension to generate more income without overpaying in taxes

  • Eliminate hidden financial gaps most federal employees miss when relying only on HR or online calculators

We have been providing expertise exclusively for federal employees for over 30 years — and nearly every time, we uncover ways to either save money or increase income. A quick 30-minute opinion might be all it takes to protect what you’ve earned, increase what you take home, and walk away with a smarter financial plan. Worst case, you gain clarity. Best case, we uncover real savings together. Every day of the week, Federal Solutions helps Federal Employees complete paperwork: VERA, beneficiary changes, retirement, health care, military buybacks.

We believe that your Best Decision is an Informed Decision.